Service Disclosure

Service Disclosure

At Color Shift Customs, we value transparency and want every customer to fully understand what’s included with our services, what is optional, and the conditions that may affect your results. Following the aftercare guidelines below is essential to maintain warranty coverage and ensure long-lasting results.

Pre-Existing Bodywork & Damage

  • Wraps, PPF, and tint require a smooth, stable surface for proper installation.
  • Scratches, dents, peeling paint, rust, or other damage must be repaired before installation.
  • If repairs are required, additional labor charges will apply.
  • Wrapping over imperfections is possible, but results may not be seamless and durability cannot be guaranteed.
  • Full wraps DO NOT include door jambs

Paint Condition & Age

  • Paint older than 15 years may cause premature wrap or PPF failure.
  • No guarantees are made regarding longevity of materials applied over unstable paint.
  • Customers assume responsibility for risks associated with aged paint; we are not liable for premature wear.

Warranty & Limitations

  • 30-day complimentary warranty covering installation defects (lifting, bubbling) when care instructions are followed.
  • 180-day extended warranty available for qualifying services and products.
  • Exclusions: Damage caused by neglect, failure to follow aftercare, accidents, misuse, environmental hazards, or third-party modifications is not covered.
  • Manufacturer guidelines (3M, XPEL, SunTek, etc.) may vary; CSC Customs follows all published recommendations.

Additional Fees

  • Wax Removal: $65 detailing fee if wax or coatings are present prior to installation.
  • Paint Correction: Required for peeling/oxidized paint or surface defects; not included in base pricing.

PPF (Paint Protection Film) Aftercare

  • Curing: Wait 48–72 hours before washing (up to 7 days depending on film/conditions).
  • Wash: Hand wash/touchless only, pH-neutral soap, microfiber mitts, two-bucket method.
  • Avoid: Automatic brush washes, direct high-pressure spraying at edges, abrasive pads, or waxes containing naphtha/kerosene.
  • Self-Healing: Minor swirls may disappear with heat or warm water (~120°F).
  • Coatings: Only PPF-safe waxes/coatings allowed. Ceramic coatings may be applied if manufacturer-approved.

Vinyl Wrap Aftercare

  • Curing: Allow 72 hours minimum before washing (up to 5–7 days in cold/humid weather).
  • Wash: Hand wash only with pH-neutral soap, microfiber mitts, and two-bucket method.
  • Avoid: Automatic washes, abrasive pads, high PSI pressure washing near edges, or waxes intended for paint.
  • Spot Cleaning: Clean sap, bugs, droppings, or fuel spills immediately using warm soapy water and microfiber.
  • Protection: Only use vinyl-safe products; never apply traditional wax/polish made for paint.

Tint Aftercare & Film Types

  • Curing: Do not roll down windows for 3–5 days; haziness/bubbles may take up to 2 weeks to clear.
  • Cleaning: Use ammonia-free glass cleaner and microfiber cloth only; gentle strokes to avoid lifting edges.
  • Avoid: Ammonia-based cleaners, sharp objects, stickers, or suction cups on tinted glass.
  • Film Types:
    • Carbon: Non-metalized, UV protection, matte finish.
    • Hybrid: Dyed + metalized, reflective look, balanced performance. May cause minor signal interference.
    • IPFX/IR Ceramic: Premium heat rejection, superior UV/IR protection, long-lasting clarity.

Wrap & Film Removal

We recommend professional removal for wraps, PPF, or tint. DIY removal may damage paint, glass, or leave adhesive residue. CSC Customs is not liable for customer-performed removals.

Image Documentation & Quality Control

  • Photos are taken before and after services for quality assurance.
  • Images may be used internally for dispute resolution or externally for portfolio/marketing unless declined by customer in writing.

Right to Decline Service

We reserve the right to decline installation if a vehicle’s condition does not meet professional standards or poses risk of failure, unless repair arrangements are made in advance.